Privacy Policy for Bose Complete Medicine

Effective Date: January 1, 2025

At Bose Complete Medicine, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you contact us through our online contact form or communicate with us via our local text number. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide when you contact us through our online form or communicate with us via text. The types of personal information we may collect include:

  • Name (First and Last)
  • Phone number (including mobile number if you text us)
  • Email address
  • Date of Birth
  • Medical history or health-related information(only if relevant to the inquiry or communication)
  • Messages or inquiries (including any additional information you provide in the contact form or via text)

2. How We Use Your Information

We may use the personal information you provide for the following purposes:

  • To respond to your inquiries or requests
  • To provide healthcare services, advice, or support related to your medical needs
  • To communicate with you about appointment scheduling, reminders, and other healthcare-related matters
  • To improve our services, website, and user experience
  • To comply with applicable legal and regulatory requirements

3. How We Protect Your Information

We take reasonable steps to ensure the security of your personal information and to protect it from unauthorized access, use, or disclosure. This includes using encryption and secure storage methods for any sensitive data we store. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We will not sell, rent, or share your personal information with third parties for marketing purposes. However, we may disclose your information to the following parties under the following circumstances:

  • Healthcare providers: In order to coordinate your care, share your medical information with necessary healthcare professionals, or to obtain necessary referrals.
  • Service providers: We may share information with third-party service providers that assist with our business operations (e.g., IT support, text message communication service providers). These providers are required to protect your data in accordance with applicable laws.
  • Legal compliance: We may disclose your information if required by law, court order, or government regulation, or if we believe in good faith that disclosure is necessary to protect our rights or the safety of others.

5. Text Messaging

When you communicate with us via our local text number, we may send you text messages related to your inquiries, appointment reminders, and other healthcare-related information. Standard text message rates may apply based on your mobile carrier and plan. If you no longer wish to receive text messages, you can opt-out at any time by replying “STOP” to any text message you receive from us.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Update or correct any inaccuracies in your personal information.
  • Delete: Request that we delete your personal information, subject to legal obligations and exceptions.
  • Withdraw Consent: If we are processing your information based on consent, you can withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below.

8. Children’s Privacy

Our services are not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and indicate the effective date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Bose Complete Medicine
890 East Higgins Road, Suite 150E, Schaumburg, IL 60173
(630) 506-8318
bosemedicine@gmail.com
www.bosemedicine.com